HealthVerity Dashboard

It appears that the issue is related to the Graph API. Our engineering team is in contact with Microsoft Support to help them diagnose the problem.

We have successfully completed validation of the fix in our test environment and have begun rolling it out to production. Our teams will continue deploying the fix across all remaining impacted environments while closely monitoring services. We will provide another update as significant progress is made or sooner if additional information becomes available.

We're continuing to work on restoring messages, message edits, and file shares for a limited number of workspaces that were affected by an issue with custom data retention settings. We've fixed what triggered the issue and are running data recovery using backup restoration methods. Custom retention settings have been restored for impacted channels, and we're gradually re-enabling retention jobs.We will provide another update as additional information becomes available.

We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.