HealthVerity Dashboard

We identified an issue where some policy PDFs downloaded from Drata were missing the "Policy version history" page. This page lists versions, dates, owner, approvers, and publisher. It affected some policy versions published between late March and September 21, 2026. The policy content itself is complete and accurate, and no data was lost. Only the version history page was missing from the downloaded PDF. Policies published after September 21 include it correctly. We are working to restore the missing page for the affected policies. If you need a complete copy of a policy for an audit, please contact Support and we'll help. We'll post another update when the work is complete.

Additional changes have been deployed as part of a more permanent fix, alongside the temporary fix already in place. We'll monitor through tomorrow morning's peak traffic to confirm their impact and will share another update then.

The issue has been identified and a fix is being implemented.

We have identified a potential cause of this issue and are deploying a fix.

A fix has been implemented and we are monitoring the results.

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.